A MAST University Course

A XPEDITION Mexico and the Caribbean Course (002)


Description
Welcome to Xpedition! This Course is a series of 10 modules and will prepare you to sell the Midwest’s “Bread & Butter” – Mexico & the Caribbean. This series will consist of industry, customer service, sales, cruise, resort, and destination training. You will be required to participate in each lesson, homework assignment, and discussion topics. The series is self-paced however we recommend you complete this in 10 weeks. The price of the course is $150.
Content
  • Week #1
  • Virtual Bootcamp week #1
  • Virtual Bootcamp Week #1 Welcome to the Travel Industry
  • Week #1 Bootcamp Quiz
  • Destination Training Week #1
  • Jamaica Travel Specialist Program
  • Upload Jamaica Specialist Certificate
  • Homework Week #1
  • Homework Week #1
  • Client Interview Form
  • Week #2
  • Virtual Bootcamp Week #2
  • Virtual Bootcamp Week #2 Part One Customer Service
  • Customer Sevice: You Sell Dreams!
  • Customer Service: Know Your Customer
  • Customer Service: Respect Your Clients
  • Customer Service: Make Clients Feel Important
  • Customer Service: Educate Your Clients
  • Customer Service: Wow Them!
  • Virtual Bootcamp Week #2 Part Two Customer Service vs Experience
  • Week #2 Bootcamp Quiz
  • Destination Training Week #2
  • ALG Travel THrough Time Video
  • Travel Impressions Quick Video
  • ALG PRO - Apple and Travel Impressions
  • Apple Vacations ALG PRO
  • Upload Your ALGPRO Certificate
  • Homework Week #2
  • Reading Assignment Week #2
  • Week #3
  • Virtual Bootcamp Week #3
  • Virtual Bootcamp Week #3 Part One Sales Skills
  • What Is The Difference Between Consultative Selling & Normal Selling?
  • Virtual Bootcamp Week #3 Part Two Setting Goals
  • Week #3 Virtual Bootcamp Quiz
  • Destination Week #3
  • Iberostar Resorts in the Caribbean and Mexico
  • Puerto Vallarta Specialist Program
  • Upload Puerto Vallarta Specialist Certificate
  • Homework Week #3
  • Homework Week #3
  • Week #4
  • Virtual Bootcamp Week #4
  • Virtual Bootcamp Week #4 Part One The Seven Steps of Selling
  • Lessons In Sales
  • Virtual Bootcamp Week #4 Part Two The Selling Process
  • Virtual Bootcamp Week #4 Quiz
  • Destination Week #4
  • Sandals Specialist Certification
  • Upload your Certified Sandals Specialist Certificate
  • Homework Week #4
  • Homework Week #4
  • Week #5
  • Virtual Bootcamp Week #5
  • Travel Advisor Bootcamp Week #5 How You Beat The Internet
  • Why Use A Travel Agent?
  • Virtual Bootcamp Week #5 Quiz
  • Destination Week #5
  • Aruba Certified Expert Program
  • Upload Your Aruba Certified Expert Certificate
  • Homework Week #5
  • Reading Assignment
  • Week #6
  • Virtual Bootcamp Week #6
  • Virtual Bootcamp Week #6 Part One Professional Fees
  • Know Your Value Week #6
  • Virtual Bootcamp Week #6 Part Two Why Charge A Fee?
  • Virtual Bootcamp Week #6 Quiz
  • Destination Week #6
  • Playa Resorts Hyatt Zilara & Hyatt Ziva Certification Course
  • Upload Hyatt Zilara & Hyatt Ziva Certificate
  • Homework Week #6
  • Reading Assignment Week #6
  • Week #7
  • Virtual bootcamp Week #7
  • Virtual Bootcamp Week #7 Time Management for the Travel Advisor
  • Virtual Bootcamp Week #7 Quiz
  • Destination Week #7
  • Princess Cruises
  • Upload Your Princess Academy Certificates
  • Homework Week #7
  • Homework Week #7
  • Time Management Tools
  • Download the Weekly Planner to complete
  • Week #8
  • Virtual Bootcamp Week #8
  • Virtual Bootcamp Week #8 - Marketing Basics
  • Virtual Bootcamp Week #8 - Quiz
  • Destination Week #8
  • Puerto Rico Travel Specialist Program
  • Upload Your Puerto Rico Specialist Certificates
  • Homework Week #8
  • Reading Assignment Week #8
  • Week #9
  • Virtual Bootcamp Week #9
  • Virtual Bootcamp Week #9 Part One Putting It All Together
  • Customer Sevice: You Sell Dreams! (clone)
  • Virtual Bootcamp Week #9 Part Two Reviewing The Sales Process
  • Virtual Bootcamp Week #9 - Quiz
  • Destination Week #9
  • Club Med University
  • Introduction to Club Med
  • Homework Week #9
  • A Travel Industry Guide to Industry Terms
  • Week #10
  • Virtual Bootcamp Week #10 How Modern Cruising Started
  • Virtual Bootcamp Week #10 How Modern Cruising Got Its Start
  • Virtual Bootcamp Week #9 Tour the NCL Prima
  • Virtual Bootcamp Week #10 Quiz
  • Destination Week #10
  • Norwegian Cruise Line Specialist Program / NCLU
  • Upload NCLU Associates Certificate
  • Homework Week #10
  • Homework Week #10
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever